Great value. Saved $60 on my purchase with $10 coupon I received in the mail and $50 in savings from recycling copier toner cartridges.
This store was unable to repair a previously worked on iPhone resulting in the disposal of a customer's $750 phone. Management was unresponsive to email requests to resolve the issue. Ended up in small claims court just to find out there is language in the fine print of the contract for screen repair service that eliminates Staples from any responsibility of devices while in Staples possession. In this case, phone was functioning prior to turn in to the store for screen repair service. Phone screen was repaired, but device didn't turn on once service completed. Staples assumes zero responsibility because they simply aren’t very good.
-Joe S.
Went in at night to have items scanned. Girl was lazy and did not want to scan my items. Told management and he offered to help but evidently scared to correct this girl. Lady during the day is great! I have to come back tomorrow to get 3 pages scanned.
Destroyed and disposed of iPhone during screen repair service, unresponsive management, unwelcoming environment, small claims court. Go somewhere else for this service. Other stores in the area take responsibility for their work.
Great Kourtny and Meagan were so patient and helpful.
Management could have responded to any of the four emails in order to inform the customer of the details of the contract prior to the case going to small claims court. Customer could have done a better job attempting to resolve the issue, although since no response to emails from management...a non-welcoming environment was created. In the end, although the screen was replaced, a phone was broken while in their possession.
Very poor customer service. Left without purchasing anything.
Staples is a US Electronics Store based in Aberdeen, North Carolina. Staples is located at 290 Turner St, Aberdeen, NC 28315, USA.
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